Lead Help Desk Specialist
Area:
Phone:
(608) 316-4043
Email:
[javascript protected email address]
As the Lead Help Desk Specialist for DiscoverIT, I am responsible for overseeing our dedicated help desk team, ensuring timely resolution of IT-related issues, and fostering a seamless technology experience for all employees. From providing expert technical support to driving process improvements and optimizing user satisfaction, my role is crucial in maintaining efficient IT operations and supporting the success of the Discovery Building.